Your privacy matters to us. This policy explains exactly what personal data 92go collects from Pakistani members, how it is used, who it is shared with, and the rights you have over your own information. We have written it in plain English — no legal jargon that nobody actually reads.
Key points from the full policy below. Please read everything for the complete picture.
Your privacy is a priority at 92go, not an afterthought. We collect only what we genuinely need to operate the platform, and we do not sell, rent, or trade your personal information with third parties for advertising or marketing purposes. This policy explains everything in plain terms so you know exactly where you stand.
This Privacy Policy applies to all personal data collected and processed by 92go ("the Company", "we", "us", "our") in connection with the website https://92go.biz and all related mobile and web applications (together, "the Platform"). It describes the types of personal data we collect from registered members and visitors, the purposes for which that data is used, how we keep it secure, and the rights you hold over your own information.
By registering an account on 92go, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, all of which form part of your agreement with 92go.
We take the privacy of Pakistani members seriously. Pakistan is a country where trust in digital services is still being built, and we understand that handing over personal information — your name, CNIC details, payment account numbers — requires confidence that the platform handling it will do so responsibly. That confidence is something 92go has to earn, not assume. This policy is part of how we do that.
Plain English: This policy tells you what data 92go collects from you, why, who sees it, and how long we keep it. If you use 92go, you agree to what is described here. We do not sell your data to advertisers.
92go collects the following categories of personal data from members and platform visitors:
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Name, CNIC, date of birth | Mandatory |
| Contact | Mobile number, email | Mandatory |
| Financial | Wallet ID, bank details, transaction history | Mandatory |
| Betting Activity | Bet history, session data | Automatic |
| Technical / Device | IP address, browser, device type | Automatic |
| Communications | Support chat logs, emails | When Used |
92go collects personal data through the following means:
92go uses the personal data we collect for the following specific purposes. We do not use your data for anything not listed here without first updating this policy and, where required, obtaining your consent.
Plain English: We use your data to run your account, process your bets and payments, keep the platform safe, comply with the law, and improve the 92go experience. We do not use it to target you with third-party advertising.
92go processes your personal data on the following legal grounds:
92go does not sell, rent, or trade your personal data. We share data only in the following specific circumstances and only with parties bound by appropriate confidentiality and data protection obligations:
When you make a deposit or withdrawal, we share the minimum necessary transaction data with our verified payment partners — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and card processing networks. These parties receive only what is required to process the specific transaction and are contractually prohibited from using that data for any other purpose.
To meet our KYC obligations, we may share your submitted identity documents and details with verified third-party identity verification services. These services process your information on our behalf under strict data processing agreements.
92go participates in industry fraud prevention networks. We may share anonymised risk signals or, where required by law, fuller account information with fraud prevention bureaus or AML screening services to protect against financial crime.
Where we are legally required to do so — by court order, regulatory demand, or applicable law — we will disclose relevant account and transaction data to the appropriate authority. We will notify the affected member of such a disclosure where we are legally permitted to do so.
We work with a small number of trusted technical service providers — including cloud hosting, customer support software, and analytics tool operators — who process data on our behalf under binding data processing agreements. These providers may only use your data to deliver the specific service they provide to 92go.
92go never shares your personal data with advertisers, data brokers, or marketing companies. Your data is used exclusively to operate your 92go account and comply with our legal obligations. No exceptions.
92go's primary data storage and processing infrastructure is located in secure data centres. Some of our third-party service providers — particularly cloud hosting and support platform operators — may process data in jurisdictions outside Pakistan. Where this occurs, 92go ensures that appropriate safeguards are in place to protect your data to the same standard required in our operating jurisdiction.
These safeguards include contractual data protection clauses with all third-party processors, requirements for equivalent security standards, and restrictions on onward data sharing. If you would like to know more about the specific safeguards applied to any international transfer of your data, contact 92go at support@92go.biz.
92go retains personal data for as long as necessary to fulfil the purposes described in this policy, subject to the following principles:
When data is no longer required and the retention period has expired, 92go securely deletes or anonymises it so that it can no longer be linked back to an individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.
92go uses cookies and similar technologies on the Platform to ensure it functions correctly, to maintain your session when you are logged in, and to analyse aggregate usage patterns. The following types of cookies are used:
92go does not use third-party advertising cookies or allow external advertising networks to place cookies on the Platform. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect Platform functionality.
As a 92go member, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, contact us at support@92go.biz with "Data Rights Request" in the subject line. We will acknowledge your request within 48 hours and respond substantively within 30 days.
Request a copy of all personal data 92go holds about you. We will provide this in a clear, readable format.
Request correction of any inaccurate or incomplete personal data. We will update it promptly after verification.
Request deletion of your personal data where it is no longer needed for the purpose it was collected — subject to legal retention obligations.
Request that we limit processing of your data while a correction request or objection is being assessed.
Request your personal data in a structured, machine-readable format to transfer to another service provider.
Object to processing of your data where we rely on legitimate interests as our legal basis, including profiling for platform improvement.
Some rights are subject to legal limitations. For example, we cannot delete your transaction history or identity verification records before the legally required retention period expires. Where a right cannot be fulfilled in full, we will explain why and fulfil it to the extent possible.
92go implements technical and organisational security measures appropriate to the sensitivity of the data we process. These include:
Despite these measures, no internet-based system is completely immune to security risks. If you become aware of any security vulnerability or suspect that your 92go account has been compromised, please notify us immediately via live chat or email so we can act promptly.
92go is strictly a platform for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires declaration of age and CNIC verification, which serves as a primary barrier to underage access.
If 92go becomes aware that personal data has been collected from a person under 18 — whether through parental notification, internal detection, or otherwise — we will immediately close the associated account, return any real money balance to the verified payment method, and securely delete all personal data associated with that account as promptly as legally permitted.
Parents or guardians who believe their child may have registered on 92go should contact support@92go.biz immediately. We will investigate and resolve the matter within 48 hours.
92go will only send marketing communications — promotional emails, SMS messages about bonuses, or push notifications about platform features — where you have given explicit consent to receive them. Consent is opt-in and is requested separately during the registration process. If you did not opt in at registration, you will not receive unsolicited marketing from 92go.
You can withdraw consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to continue using 92go, nor will it prevent us from sending you essential service communications — such as withdrawal confirmations, security alerts, and account verification messages — which are sent based on contract necessity rather than consent.
92go reserves the right to update this Privacy Policy at any time. When material changes are made — changes that meaningfully affect how your data is processed or what rights you have — we will notify registered members by email and/or by a prominent notice on the Platform before the changes take effect.
Minor or clarifying updates may be made without individual notification, but the "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this policy periodically — it is not a long read and it is worth knowing what it says.
Your continued use of 92go after a policy update constitutes acceptance of the revised terms. If you do not agree with an update, you may close your account by contacting support, and your real money balance will be returned to your verified payment method.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or believe that 92go has not handled your personal data in accordance with this policy, please contact us through one of the following channels:
92go will acknowledge all privacy-related enquiries within 48 hours and provide a substantive response within 30 days. For data rights requests requiring identity verification before data can be released or deleted, we may ask you to verify your identity before processing the request — this is to protect your data, not to delay the process.
If you are not satisfied with how 92go has handled a privacy complaint after raising it directly with us, you have the right to escalate to the data protection supervisory authority in our operating jurisdiction. Details of the relevant authority will be provided upon request.
This Privacy Policy was last reviewed and updated on 1 January 2025. If you have been a 92go member before this date, please review the updated policy to note any changes. Your continued use of the Platform confirms acceptance of the current version.
Six concrete privacy protections that every 92go member benefits from — not promises, but built-in features.
Every connection between your device and 92go — login, bet placement, deposit, withdrawal — is encrypted using TLS 1.3. Your personal data and payment details cannot be read by anyone intercepting the connection between you and our servers.
92go staff can only access member data relevant to their specific role. Customer support agents see account details but not full payment card numbers. Finance staff see transaction data but not support communications. Role-based access is enforced technically, not just by policy.
92go has never sold, rented, or traded member personal data to any third party for commercial purposes. We do not participate in data broker networks. Your information stays within 92go and the specific service providers needed to operate your account.
Full payment card numbers are never stored by 92go. Card data is handled exclusively by our PCI-DSS certified payment processor. We store only the last four digits for your reference. If our systems were ever compromised, no full card number could be exposed.
Access, correct, or request deletion of your personal data at any time by contacting support. Marketing preferences are manageable from your account settings and take effect immediately. Your data rights are real and exercisable — not theoretical.
92go conducts scheduled penetration testing and security audits on the Platform infrastructure. When vulnerabilities are identified, they are patched on a priority basis. We also operate continuous automated monitoring for unusual access patterns and potential breach indicators.