Legal & Platform Rules

92go Terms and Conditions – Rules Every Member Should Read

These Terms and Conditions form the legal agreement between you and 92go. By creating an account and using the platform, you agree to everything set out on this page. We have written these terms in plain, straightforward English so that every Pakistani member can understand their rights and responsibilities clearly.

Last updated: 1 January 2025
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Key Points at a Glance

What These Terms Cover

A quick summary of the most important areas. Please read the full terms below for complete detail.

Eligibility
18+ only. One account per person.
Deposits
Min Rs 500. PKR only.
Withdrawals
To verified channels only.
Bonuses
Wagering required. Terms apply.
Betting Rules
Settled per official results.
Responsible Gaming
Tools available 24/7.

Important: Please read these Terms and Conditions carefully before using 92go. If you do not agree with any part of these terms, you must not create an account or use the platform. By registering or continuing to use 92go, you confirm that you have read, understood, and accepted all terms on this page.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "you", "your") and 92go ("the Company", "we", "us", "our"), the operator of the website located at https://92go.biz and all associated mobile and web applications (collectively, "the Platform"). By accessing the Platform, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and that you agree to be bound by them.

These Terms apply together with our Privacy Policy and our Responsible Gaming guidelines, both of which form part of the overall agreement between you and 92go. Where any conflict exists between these Terms and any promotional materials or bonus-specific terms, the promotional terms will take precedence for that specific promotion only. In all other respects, these Terms govern your use of the Platform.

Plain English summary: By using 92go, you agree to these rules. If you do not agree, please do not register or place bets. These Terms work together with our Privacy Policy and Responsible Gaming page.

2. Eligibility and Registration

To register and maintain an active account on 92go, you must meet all of the following eligibility requirements at all times:

  • You must be at least 18 years of age. 92go strictly prohibits access by anyone under the age of 18. We take underage gambling seriously and will immediately close any account where a member is found to be below this age, returning any real money balance after investigation.
  • You must be a natural person — corporate entities, businesses, and organisations may not hold individual betting accounts on 92go.
  • You must provide accurate, complete, and truthful information during registration, including your real name, date of birth, CNIC number, and contact details. The name on your 92go account must exactly match the name on your CNIC and on the payment accounts you use for deposits and withdrawals.
  • You must not already hold an active or previously suspended 92go account. Only one account per person is permitted. Holding multiple accounts — whether under the same or different names — is a serious breach of these Terms and will result in immediate account closure and potential forfeiture of all balances.
  • You must not be on any self-exclusion list maintained by 92go or any responsible gaming programme that you have signed up to.

92go reserves the right to request identity verification documents at any time during the account lifecycle, including — but not limited to — a copy of your CNIC, proof of your registered mobile number, and a bank statement or payment app screenshot confirming ownership of the deposit method used. Failure to provide requested documents within 72 hours may result in account restriction until verification is complete.

Plain English summary: You must be 18 or older, provide real information, and hold only one account. 92go may ask for your CNIC and other documents to verify your identity at any time.

3. Account Security and Responsibility

You are fully responsible for maintaining the confidentiality of your 92go account credentials — your username, password, and any two-factor authentication codes. All activity that occurs under your account is your responsibility, whether or not you authorised that activity directly.

You must not share your account login details with any other person for any reason. 92go employees will never ask for your password. If you receive any communication requesting your password, treat it as a phishing attempt and contact support immediately.

If you believe your account has been accessed without your authorisation, or that your credentials have been compromised, you must notify 92go customer support immediately via live chat or email. 92go will take prompt action to secure the account, but we cannot be held responsible for losses that occurred before notification was received if the breach resulted from your failure to safeguard your credentials.

Never share your 92go password with anyone, including friends or family. Do not use the same password you use for email or other accounts. Enable any available two-factor authentication options from your account security settings.

4. Deposits

All deposits on 92go are processed in Pakistani Rupees (PKR). The minimum deposit amount is Rs 500 per transaction. 92go does not charge any platform fees on deposits, though your payment provider may apply their own standard charges.

Accepted deposit methods currently include:

  • Easypaisa (mobile wallet)
  • JazzCash (mobile wallet)
  • NayaPay (digital account)
  • SadaPay (digital account)
  • Interbank Fund Transfer (IBFT) via any Pakistani bank
  • Visa / Mastercard debit or credit cards issued by Pakistani banks

All deposit methods must be registered in your own name — the name on your payment account must match the name on your 92go account. Deposits from third-party accounts, accounts held in another person's name, or anonymous payment sources are not permitted and will be returned. 92go reserves the right to add, remove, or modify available payment methods without prior notice.

Deposits are typically credited to your 92go wallet within seconds for mobile wallet methods and within the same business day for bank transfers. If a deposit does not appear within the expected timeframe, contact support with your transaction reference number for investigation.

Plain English summary: Deposit a minimum of Rs 500 via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer, or card. The payment account must be in your name. All amounts are in PKR.

5. Withdrawals

You may request a withdrawal of your real money balance at any time, subject to the following conditions:

  • Your account must be fully verified (CNIC and payment method verification completed).
  • Withdrawals must be made to the same payment method used for your most recent deposit, or to a method registered in your verified name.
  • The minimum withdrawal amount is Rs 500.
  • Any outstanding wagering requirements on active bonus balances must be completed before bonus-derived winnings can be withdrawn.
  • 92go processes withdrawal requests within 15 minutes on average for verified mobile wallet accounts. Bank IBFT withdrawals may take up to one business day depending on the receiving bank.

92go conducts routine anti-money laundering checks on withdrawal requests. In some cases — particularly for first-time large withdrawals or where unusual account activity has been detected — additional verification documents may be requested before the withdrawal is processed. This is a standard security measure and is not an accusation of wrongdoing. Withdrawals that fail verification checks will be returned to the member's 92go wallet balance.

Plain English summary: Withdrawals go to verified accounts in your name. Minimum Rs 500. Most mobile wallet withdrawals complete within 15 minutes. Complete all bonus wagering first before withdrawing bonus winnings.

92go

6. Bonuses and Promotions

92go offers various promotions to new and existing members, including welcome deposit bonuses, reload bonuses, cashback offers, referral rewards, and seasonal specials. All bonuses are subject to the general conditions set out in these Terms as well as any specific terms published on the relevant promotion page.

6.1 Welcome Bonus

The welcome deposit bonus matches your first deposit by 100%, up to a maximum of Rs 50,000. The bonus is credited automatically to your bonus wallet upon confirmation of your first deposit of Rs 500 or more. The bonus carries a 10× wagering requirement and must be used within 30 days of being credited. Only one welcome bonus is permitted per verified person, household, device, and IP address.

6.2 General Bonus Conditions

  • Bonus funds are held in a separate bonus wallet and cannot be withdrawn until the applicable wagering requirement is satisfied.
  • Wagering requirements are calculated on the bonus amount only, unless the specific promotion states otherwise.
  • Bets placed with bonus funds that are voided, cancelled, or settled as a push do not contribute to wagering requirements.
  • Only bets with minimum odds of 1.5 (decimal) contribute to wagering requirements on sports markets, unless stated otherwise in the specific promotion terms.
  • If a member withdraws their real money deposit before completing the wagering on an active bonus, the bonus and any associated winnings will be forfeited.
  • 92go reserves the right to amend, cancel, or withdraw any promotion at any time without prior notice.

Attempting to abuse a promotion — including creating multiple accounts, using VPNs to bypass restrictions, placing offsetting bets across accounts, or any other form of bonus manipulation — will result in immediate account closure and forfeiture of all balances. 92go uses sophisticated pattern detection to identify such behaviour.

7. Betting Rules

All bets placed on 92go are governed by the following general rules. Sport-specific and market-specific rules may supplement these and are published within the relevant sport section of the Platform.

  • Bet acceptance: A bet is only valid when 92go confirms acceptance and assigns a bet reference number. Bets that are not confirmed due to technical errors, connectivity issues, or system faults are not valid and will be voided.
  • Minimum and maximum stakes: Minimum bet amounts and maximum payout limits vary by market and event. These are displayed during the bet placement process and may vary based on your VIP tier and account history.
  • Odds: All odds are displayed in decimal format. The odds displayed at the time of bet placement are the odds at which your bet is confirmed. 92go reserves the right to correct clearly erroneous odds — referred to as palpable errors — at any time before or after settlement.
  • Palpable errors: If 92go determines that odds were set at a clearly incorrect level due to human error or system malfunction, we reserve the right to void affected bets at those odds or to settle them at the correct odds at our discretion, regardless of whether the bet has already been confirmed or settled.
  • Settlement: Bets are settled based on the official result declared by the relevant governing body (e.g., PCB, ICC, FIFA, UEFA). If an official result is later revised, 92go will not re-settle bets unless the revision is made by the governing body within 48 hours of the original official result being declared.
  • Abandoned or postponed events: If an event is abandoned, postponed, or cancelled before the minimum period of play required for settlement (as set in the sport-specific rules), all pre-match bets on that event will be voided and stakes returned. In-play bets that were already settled before the abandonment stand.

8. Live In-Play Betting

92go offers live in-play betting across cricket, football, esports, and other sports. The following additional rules apply to all in-play markets:

  • In-play odds update continuously and may change significantly between the moment you initiate a bet and the moment it is confirmed by the system. By placing an in-play bet, you accept the risk of odds movement between initiation and confirmation.
  • In cases of significant live score data delays or technical issues with the live data feed, 92go may suspend in-play markets temporarily. Any bets submitted during a market suspension will not be processed and will be returned to your wallet balance.
  • Ball-by-ball cricket markets operate on individual delivery outcomes. Results are determined by the official scorecard of the relevant cricket board. Bets on ball-by-ball markets are settled immediately after each delivery is completed.
  • If a live event is suspended for any reason — including weather interruptions, player injuries, or security incidents — in-play markets will be suspended. Bets that were confirmed and settled before the suspension occurred will stand. Unsettled open bets at the time of suspension will be assessed in line with the sport-specific abandonment rules.

9. Prohibited Conduct

The following actions are strictly prohibited on 92go. Engaging in any of these behaviours will result in immediate account suspension, potential permanent closure, and forfeiture of any outstanding balance:

  • Registering more than one account per person, household, device, or IP address.
  • Providing false, inaccurate, or incomplete personal information during registration or at any subsequent verification request.
  • Using VPN software, proxy services, or any other means to disguise your location or identity.
  • Engaging in any form of match fixing, sports manipulation, or placing bets based on inside information not available to the general public.
  • Using automated betting software, bots, scripts, or any other mechanical means to place bets or interact with the Platform.
  • Attempting to exploit technical errors, software vulnerabilities, or display glitches in the Platform to place bets at incorrect odds or in markets that would not otherwise be available.
  • Engaging in coordinated betting with other accounts to manipulate market prices or create artificial betting patterns.
  • Any form of money laundering, depositing proceeds of illegal activity, or using 92go for any purpose other than legitimate personal entertainment betting.
  • Harassing, threatening, or abusing 92go staff or other members through any communication channel.

10. Account Suspension and Closure

92go reserves the right to suspend, restrict, or permanently close any account at any time without prior notice if we have reasonable grounds to believe that these Terms have been breached, that the account is being used for fraudulent or illegal activity, or that the member poses a risk to the integrity of the Platform.

In cases of suspected fraud, money laundering, or match fixing, 92go may freeze all funds in the affected account pending investigation. Funds may be withheld indefinitely or permanently forfeited if the investigation confirms a material breach of these Terms or applicable law.

Members who wish to voluntarily close their account may do so by contacting 92go customer support. Upon voluntary closure, any real money balance will be returned to your verified payment method. Any bonus balance or unsatisfied wagering requirement will be forfeited upon account closure.

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11. Responsible Gaming

92go takes responsible gaming seriously and provides a range of tools to help members maintain control over their betting activity. These tools are available free of charge to all verified members and can be activated immediately from the account settings section of the Platform.

  • Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit. Limits take effect immediately and cannot be increased for at least 24 hours after being raised.
  • Session time reminders: Set a time reminder that alerts you after a chosen period of continuous platform use.
  • Cool-off periods: Take a break from betting for 24 hours, 7 days, or 30 days. During a cool-off, your account remains active for balance withdrawal but you cannot place bets or make new deposits.
  • Self-exclusion: Permanently exclude yourself from 92go. Once activated, self-exclusion cannot be reversed. Any real money balance will be returned to your verified payment method.

If you are concerned about your own gambling behaviour or that of someone you know, please visit our Responsible Gaming page for detailed guidance, self-assessment tools, and contact information for support organisations available in Pakistan. 92go is committed to supporting members in betting safely and within their means.

Remember: Gambling should be entertainment, not a source of income or a way to solve financial problems. If betting stops being fun, please use the tools available on 92go or seek support. We are here to help, not just to take bets.

12. Privacy and Data Protection

92go collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering on 92go, you consent to the collection, processing, and storage of your personal data as described in that policy. Your data is used to operate your account, process transactions, comply with legal and regulatory obligations, and improve the Platform experience. 92go does not sell personal data to third parties for marketing purposes.

92go may share data with third-party payment processors, fraud prevention services, and regulatory authorities as required by law or as necessary to operate the Platform securely. All data sharing complies with applicable data protection law.

13. Intellectual Property

All content on the 92go Platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software — is the property of 92go or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any part of the Platform without the express written permission of 92go.

The 92go brand name, logo, and associated marks are trademarks of the Company. Use of these marks without prior written consent is strictly prohibited and may result in legal action.

14. Limitation of Liability

To the fullest extent permitted by applicable law, 92go and its directors, employees, affiliates, and agents shall not be liable for:

  • Any loss of profits, revenue, data, or betting winnings arising from use of the Platform.
  • Any interruption, suspension, or termination of the Platform or any service provided through it.
  • Any errors, inaccuracies, or omissions in odds, scores, or live data feeds.
  • Loss or damage caused by events beyond 92go's reasonable control, including — but not limited to — internet service disruptions, power outages, and acts of government.
  • Any third-party content accessed through or linked from the Platform.

Nothing in these Terms limits liability for death or personal injury caused by 92go's negligence, or for fraud or fraudulent misrepresentation by 92go. 92go's total liability to you for any claim arising from use of the Platform shall not exceed the amount of your real money balance at the time the claim arose.

15. Amendments to These Terms

92go reserves the right to amend these Terms and Conditions at any time. Material changes will be notified to registered members by email or by a prominent notice on the Platform. The updated Terms will display the revised date at the top of this page. Your continued use of 92go following any amendment constitutes your acceptance of the revised Terms.

If you do not agree with an amendment, you have the right to close your account before the amendment takes effect. Funds in your account at that time will be returned to your verified payment method. Amendments to bonus-specific terms or promotion conditions may take effect immediately without advance notice.

16. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which 92go's operating entity is registered. Any dispute arising from or relating to these Terms, your account, or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

92go will always attempt to resolve disputes fairly and efficiently through direct communication with the member before any formal legal process is initiated. If you have a dispute, please contact 92go customer support in the first instance, with full details of the issue including relevant bet reference numbers and transaction IDs. 92go commits to acknowledging all formal dispute submissions within 48 hours and providing a substantive response within 10 working days.

17. Contact Us

If you have any questions about these Terms and Conditions, or about your account, a specific bet, a promotion, or any other aspect of the 92go Platform, please get in touch with our support team. We are available 24 hours a day, 7 days a week, including Pakistan match days, PSL evenings, and public holidays.

  • Live Chat: Available from any page on 92go — fastest response time, typically under two minutes.
  • Email: support@92go.biz — for detailed queries, disputes, and document submissions.

When contacting us about a specific bet or transaction, please have your account username, the relevant bet reference number or transaction ID, and the date and time of the event ready. This helps our team resolve your query as quickly as possible.

These Terms were last reviewed and updated on 1 January 2025. If you have been using 92go since before that date, please re-read these Terms to make note of any changes. By continuing to use the Platform you confirm acceptance of the current version.

Platform Standards

How 92go Protects Every Member

Our commitments that go beyond the legal text — because Pakistani players deserve a platform they can actually trust.

Bank-Grade Encryption

All data transmitted between your device and 92go is encrypted using TLS 1.3. Your account credentials, payment details, and personal information are stored with the same level of security used by major financial institutions in Pakistan.

Transparent Settlement

Every bet settled on 92go is based on official results from the governing body of the relevant sport. Settlement rules are published in full, and any member can request a settlement review through the support team within 48 hours of a result being confirmed.

Segregated Player Funds

Your real money balance on 92go is held separately from operational funds. This means your deposited balance is always available for withdrawal regardless of the Company's own financial position — your money stays yours.

24/7 Local Support

The 92go support team includes Urdu-speaking agents available around the clock. Whether you have a question about a bet settlement or need help with a withdrawal during a late-night PSL match, help is always available and responds within minutes.

Anti-Fraud Monitoring

92go operates continuous automated monitoring for suspicious account activity, fraudulent deposit patterns, and multi-account use. This protects honest members from unfair competition and keeps the betting environment clean and integrity-driven for everyone.

Responsible Gaming Built In

Deposit limits, cool-off periods, session reminders, and self-exclusion are all accessible directly from your 92go account at any time — not buried in menus or requiring a support ticket. Protecting your wellbeing is a platform priority, not an afterthought.

Understood the Terms? You Are Ready to Join 92go

Register your account in 60 seconds, deposit via Easypaisa or JazzCash, and claim your 100% welcome bonus of up to Rs 50,000 — applied automatically on your first deposit.